We recently completed a gorgeous master bathroom remodel with RWC and we are delighted by the outcome. What I keep gushing to friends about is the process -- RWC made this pain-free, stress-free, and so easy! Prior to signing a contract with RWC, we had looked elsewhere on our own for tile options, accessories, and a vanity for our oddly-sized bathroom and had even gotten a couple of estimates from other contractors. We weren't thrilled with our choices, though, and none of the contractors we spoke with instilled confidence in us. So, we sat on the remodel and waited.
Enter Eric Garcia from RWC. The first time we saw the showroom at RWC and spoke with Eric, we realized that a bathroom remodel didn't have to involve uncertainty and settling for things that weren't quite right. We could compare tiles, marble, and granite together with all of the accessories -- essentially view at once what all of the colors and materials in our new bathroom would look like. RWC could even custom make a vanity and toilet topper that would fit our small master bathroom perfectly to fully utilize the available space. This was brilliance -- we wish we'd found RWC sooner!
Once we started the construction work, everything happened like clockwork. Ashley Garcia was our point of contact with RWC, keeping us posted about the daily schedule, answering any questions we had, and immediately taking care of any minor issues that cropped up (such as replacing a door with a manufacturing defect). She was a pleasure to deal with, always upbeat, and with a can-do attitude. This is the type of person you want to be in touch with when interfacing with a company -- someone who understands your objectives, knows what is important to you, is entirely reasonable, and can make things happen quickly.
RWC is the place where people who pay attention to details should take their business. Every single person who was connected with this project is a master of their craft, is genuinely likable, and could be trusted in my home. The quality room that was constructed fully meets or exceeds our expectations in function and form. RWC has mastered the art of renovating by combining talented workers with excellent customer service that can be compared to no other.
In the past, I've dealt with businesses that had amazing websites or a terrific front man but that failed to meet the standards they purported to hold. That is definitely not the case with RWC. When they take you on as a client, your house is treated with the utmost respect. They find workers who genuinely care, are considerate, and clearly take pride in their work to be part of your assigned crew. That is a difference that matters tremendously. RWC understands that the job should be done well, right, and efficiently and they follow through to make that happen. From start to finish, it's an incredibly positive experience.